IRDAI has introduced the 2025 Insurance Fraud Prevention Guidelines, enforcing a sector-wide framework that insurers must fully comply with by April 1, 2026. These new standards aim to overhaul outdated practices and replace the 2013 fraud monitoring framework, strengthening fraud resilience and accountability across the insurance ecosystem.
The framework applies to all insurers and distribution channels, categorising fraud into 5 types: internal, distribution channel, policyholder/claims, external (vendors), and complex frauds. Insurers must report these under a new format (FMR-1), with CEO-level certification and clear closure criteria.
Governance will rest with a Board-approved Anti-Fraud Policy, overseen by the Risk Management Committee and executed via a dedicated Fraud Monitoring Committee supported by an independent Fraud Monitoring Unit.
Recognising digital threats, the guidelines mandate strong cybersecurity frameworks, including secure customer verification, controlled system access, and expert-led fraud detection. Vendors, third parties, and distribution partners will be closely monitored under preventive clauses, grievance data analysis, and due diligence protocols to plug gaps often exploited in affinity fraud cases.
The policy must provide clear internal protocols for whistleblower protection and outline responsibilities across sensitive posts. Insurers must also conduct post-incident reviews to identify missed detection opportunities, enforce compliance action, and implement system improvements after each fraud event.
Read More: IRDAI Issues Fraud Monitoring Guidelines Effective from April 2026 for Insurers and Partners!
The IRDAI’s 2025 Guidelines mark a sweeping shift in insurance fraud governance. With the April 1, 2026, deadline, insurers must build resilient systems, strengthen vendor oversight, and integrate with central intelligence efforts to meet the regulator’s zero-tolerance stance on fraud.
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Published on: Oct 17, 2025, 1:26 PM IST
Kusum Kumari
Kusum Kumari is a Content Writer with 4 years of experience in simplifying financial market concepts. Currently crafting insightful content at Angel One, She specialise in breaking down complex topics into easy-to-understand pieces, blending expertise in market fundamentals and technical analysis.
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