Public sector banks play a crucial role in delivering financial services across India. In a recent policy direction, the government has called on PSBs to actively participate in insurance distribution, especially across underserved areas, aligning with the national goal of achieving 'Insurance for All by 2027'.
The Department of Financial Services (DFS) has instructed public sector banks to promote insurance products in addition to their primary functions of deposit mobilisation and lending. This directive reflects a broader policy shift, acknowledging the capacity of PSBs to bridge the insurance access gap in rural and semi-urban areas.
The DFS directive underlines the importance of bancassurance, a partnership model between banks and insurance companies. Under this arrangement, banks can leverage their vast branch network to offer insurance products to a wider customer base. This approach is seen as key to increasing insurance penetration across Tier-2 and Tier-3 cities.
Earlier, the government, along with the Reserve Bank of India (RBI), emphasised that banks should concentrate on their core activities. Finance Minister Nirmala Sitharaman had reiterated this during a meeting with the Central Board of Directors of the RBI. However, the current shift signals a strategic change, recognising that insurance is a vital financial product that can be integrated into mainstream banking.
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The new policy supports the national vision of providing Insurance for All by 2027. Public sector banks, due to their widespread presence and trusted relationships with customers, are seen as key facilitators to achieve this objective. Their involvement can significantly enhance the availability and accessibility of insurance products in regions where private insurance penetration remains low.
By directing PSBs to focus efforts in Tier-2 and Tier-3 cities, the government aims to expand insurance coverage to millions who remain uninsured. These regions often lack awareness and access to insurance services, and PSBs are uniquely positioned to address this gap through targeted outreach and simplified products.
The government’s directive for PSBs to sell insurance alongside their core banking services marks a pivotal shift in strategy. With an eye on the Insurance for All by 2027 goal, this initiative aims to utilise the trusted network of public sector banks to enhance insurance reach, especially in underserved markets. It demonstrates a coordinated effort to integrate banking and insurance for inclusive financial growth.
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Published on: Jun 10, 2025, 1:44 PM IST
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