Ericsson has signed a strategic Managed Services agreement with Bharti Airtel that will see the telecom major’s network operations across India managed through Ericsson’s intent-based NOC model. This strengthens a 25-year-old partnership and underlines both companies’ commitment to modernising telecom operations.
The contract reinforces Ericsson’s role in managing critical telecom infrastructure for Airtel. The Swedish telecom gear maker will operate a centralised Network Operations Centre (NOC) to oversee Airtel’s services in 4G, 5G NSA, 5G SA, Fixed Wireless Access (FWA), Private Networks, and Network Slicing.
The managed services model is aimed at delivering improved network efficiency, faster time to market, and a superior customer experience.
Ericsson will implement intent-based operations that leverage automation, machine learning, and AI to deliver proactive network management.
The scope includes:
These innovations will help Airtel scale its offerings to match growing user demand and diversify services for enterprise customers.
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Randeep Sekhon, Chief Technology Officer, Bharti Airtel, said: “We are excited to enhance our strong collaboration with Ericsson as we pursue our goal of creating a future-ready network that delivers an exceptional experience for our customers. These innovative technologies will empower us to meet the growing data demands of consumers in a digitally connected India.”
Andres Vicente, Head of Market Area Southeast Asia, Oceania and India, Ericsson, said:
“This milestone agreement with Bharti Airtel reinforces our commitment to helping Airtel deliver the best possible experience for its customers. By leveraging Intent-Based NOC Operations, we will enable Airtel to unlock wider service diversification to meet customer needs, thereby enabling new revenue opportunities for Airtel.”
Ericsson and Airtel’s relationship spans over 25 years, covering multiple generations of telecom technologies from 2G to 5G. The latest announcement follows their collaboration on 5G Core deployments, strengthening their vision to evolve the 5G ecosystem in India.
With the growing adoption of cloud, AI, and enterprise networks, this deal represents a natural progression in their efforts to future-proof operations.
Bharti Airtel is one of the largest global telecom providers with operations across India, Africa, Bangladesh, and Sri Lanka. It serves over 550 million customers and operates in 15 countries.
Its product suite includes:
Airtel also holds a significant stake in Indus Towers Ltd, providing passive telecom infrastructure across the country.
On June 9, 2025, Bharti Airtel share price opened at ₹1874.00 on NSE, above the previous close of ₹1870.20. During the day, it surged to ₹1875.00 and dipped to ₹1848.70. The stock is trading at ₹1862.40 as of 2:21 PM.
Over the past week, Bharti Airtel Limited has surged 1.15%; over the past month, it has declined 0.45%; and over the past 3 months, it has seen a gain of 14.19%.
The managed services contract between Ericsson and Bharti Airtel showcases the telecom industry's shift towards intelligent, AI-driven, and centralised network management. With this partnership, Airtel aims to enhance service delivery, expand reach, and meet India’s fast-evolving digital needs.
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Published on: Jun 9, 2025, 2:33 PM IST
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