User satisfaction is, and always will be the top priority of Angel One. A big part of it is ensuring that the simplest of your queries are answered with adequate detail in time. For that to be possible, the whole process of collecting and responding to your queries must be efficient and transparent on our end. The latest ticket-raising system on the Angel One website does exactly that.
What is a Ticket?
- A ticket is simply an online document via which you can send us your query. This ticket is meant to replace the earlier process where you would have to send emails to us in order to better describe any queries you have with adequate details and screenshots.
- Every time you have a distinct query related to the Angel One platform, instead of writing an email, you can create a ticket on the Angel One platform, be it via our website or via our app.
- Once you enter your detailed question on the ticket, our customer support team will respond to you on the ticket itself.
- All the tickets that you create, including both open and closed ones, will be accessible to you on a single page.
- Once closed, a ticket can be reopened within a 24-hour window after its closing.
How To Create a Ticket for Your Query?
- Visit the ‘Support’ page directly or go to the ‘Contact Us’ page on the Angel One website and click on ‘Read