The Insurance Regulatory and Development Authority of India (IRDAI) has imposed a fine of ₹1 crore on Edelweiss Life Insurance Company for breaching outsourcing norms and failing to provide sufficient documentation involving related-party payments.
IRDAI’s penalty stems from Edelweiss Life’s outsourcing of services to 2 of its group companies, Edelweiss Financial Services Limited and Edelweiss Rural & Corporate Services Limited. Large payments were made to these firms, yet Edelweiss Life was unable to produce records demonstrating approval procedures or vendor selection processes.
Notably, it did not present any minutes or documentation indicating its board’s formal consent, which is necessary for related-party transactions under regulatory norms. As a result, IRDAI has imposed a fine of ₹1 crore on Edelweiss Life Insurance Company.
Edelweiss Life stated that all outsourcing payments were made only from shareholders’ funds and not from policyholders’ money. However, IRDAI noted that the insurer failed to submit complete records supporting this claim. This gap in disclosure further contributed to the penalty. The insurer’s inability to establish transparency over the source of funds raised concerns about internal governance and compliance standards.
The regulator also identified discrepancies in the insurer’s handling of customer information. In 230 instances, where policyholders paid premiums exceeding ₹10,000, Edelweiss Life did not collect their bank account details. This omission violates mandatory know-your-customer requirements and indicates lapses in data collection and storage procedures.
Read More: Life Insurers Paid Over ₹55,000 Crore in Commissions in FY25; LIC Accounted for Nearly Half at ₹25,300 Crore!
The ₹1 crore fine on Edelweiss Life Insurance highlights the serious implications of non-adherence to outsourcing guidelines and disclosure standards. The lack of board-approved documentation and failure to substantiate financial transactions with group companies contributed to the IRDAI’s regulatory action. Further issues around policyholder data collection added to the compliance concerns.
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Published on: Jun 27, 2025, 12:31 PM IST
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