Ola Electric Launches Open Hyperservice Platform for Spare Parts and EV Servicing

Ola Electric Mobility Limited announced the nationwide scale-up of its Hyperservice platform into an open ecosystem for electric vehicle (EV) servicing. The initiative enables customers, independent garages, and fleet operators to directly access genuine Ola spare parts, diagnostic tools, and service training modules through the Ola Electric Customer App and website.

Ola Electric Opens Service Ecosystem to the Public

For the first time, Ola Electric is opening its proprietary service network to external partners, allowing genuine parts to be purchased without intermediaries. The move empowers over 10,00,000 Ola EV owners with greater flexibility in choosing how and where to service their vehicles. Phase 1 includes the availability of key spare parts, while subsequent phases during the quarter will expand to include diagnostic tools and technician certification programmes.

Customers and workshops can now order certified components directly, ensuring quality, transparency, and cost efficiency. This approach aligns with Ola’s direct-to-customer (D2C) philosophy, reducing dependency on traditional dealer networks.

Bhavish Aggarwal on Service Freedom

As per the exchange filings, Bhavish Aggarwal, Chairman and Managing Director of Ola Electric, stated, “We have built our service ecosystem from first principles, using technology to make it fast, transparent, and efficient. With the Hyperservice scale-up, we are opening this capability to everyone. Genuine parts, full transparency, and no middlemen, this is true service freedom, possible only in a D2C model.”

Read More:Ather vs Ola Electric: One Surges 132% While the Other Drops 30% Since IPO!

Strengthening Unit Economics and the EV Ecosystem

Hyperservice is designed to enhance Ola’s high-margin parts and accessories vertical, which scales naturally with its growing customer base. By opening access to third-party mechanics and fleets, the company expects to increase supply chain efficiency and profitability. The platform also provides opportunities for India’s local garages, enabling mechanics to self-train on Ola vehicles, gain Ola certification, and upskill in EV technologies.

Part of Ola’s Broader ‘India Inside’ Strategy

This initiative supports Ola’s “India Inside” strategy, which focuses on building open, domestically integrated platforms across batteries, software, and after-sales service. It forms a crucial step in the company’s mission to create a self-reliant, technology-driven EV ecosystem. The Hyperservice platform not only redefines vehicle maintenance but also contributes to skill development by empowering thousands of technicians across India.

Ola Electric Share Price Performance

On October 27, 2025, Ola Electric share price opened at ₹51.50 on NSE, below the previous close of ₹52.82. During the day, it surged to ₹52.82 and dipped to ₹50.55. The stock is trading at ₹51.42 as of 2:12 PM. The stock registered a significant decline of 2.65%.

Over the past week, it has declined by 6.41%, over the past month, it has declined by 8.24%, and over the past 3 months, it has moved up by 24.53%.

Conclusion

With the Hyperservice platform now open to the wider public, Ola Electric is transforming EV servicing into an inclusive, scalable, and profitable model. The initiative strengthens customer trust, boosts unit economics, and enhances accessibility for the entire EV ecosystem, marking another milestone in India’s electric mobility revolution.

Disclaimer: This blog has been written exclusively for educational purposes. The securities or companies mentioned are only examples and not recommendations. This does not constitute a personal recommendation or investment advice. It does not aim to influence any individual or entity to make investment decisions. Recipients should conduct their own research and assessments to form an independent opinion about investment decisions.

Investments in securities are subject to market risks. Read all related documents carefully before investing.