Quadpro is a Bangalore headquartered company which has excelled in providing banking back end processing solutions and also CTS solution to consortium of banks in South India. The Company was original
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ly incorporated as Private Limited Company in the name of 'Quadpro Eservices Private Limited' under the provisions of Companies Act, 1956 vide Certificate of Incorporation dated November 03, 2010 issued by the Deputy Registrar of Companies, Karnataka. Subsequently, the name of Company was changed to Quadpro ITeS Private Limited on March 24, 2021 with Certificate of Incorporation pursuant to change of name issued by Registrar of Companies, Bangalore. Consequent upon the conversion of Company into Public Limited Company, the name of Company was changed to 'Quadpro ITeS Limited' and fresh Certificate of Incorporation dated April 7, 2021 was issued by the Registrar of Companies, Bangalore.
The Company was initially incorporated with four Promoters and Directors on the Board namely: S A Athavale, D K Chakravarthy, S Ramesh, and Nandira Biddappa Thimmaiah. The Company originates from 1990 when one of the 'Quad Professionals' and the founding Managing Director, Mr. S.A. Athavale started a business in Bangalore, Karnataka to provide logistics and support services to Citibank. M/s. Citibank
N.A., an American bank began operations in India over a century ago in 1902 in Kolkata and today is a significant foreign investor in the Indian financial market. As promoter-shareholder, Citi has played a pivotal role in establishing important market intermediaries such as depositories, credit bureau, clearing and payment institutions.
The Company is providing Information Technology (IT) and Information Technology-enabled Services (ITeS), Cash Management Services (CMS), Cheque Truncation System (CTS), Door Step Banking Services, Software Development Services (SDSs), Banking Transaction Processing Services (BTPS), Inbound and Outbound Contact services, Document Management Services for telecommunication companies, Non Banking Finance Companies (NBFCs), Internet Services Providers (ISPs), Database Management Services (DMS), Digital Document Verification for payment to banks, Supply of IT and ITeS Hardware, Skilled and Unskilled Manpower Supply Services, etc. The Company have advanced technically and developed several applications in house which are implemented successfully like CTS clearing- online module and offline module, mobile app for Feet on Street (FOS), mobile app for address verification and credit verification, record management application and employee attendance portal.
The Company also provide E2E (End to End) service provider right from Know Your Customer (KYC) spot audit / pickup of forms from the distributors point, thorough Know Your Client (KYC) audit at nearest spoke office, data entry of application form in to the online portal, opening an account, verifying the voter ID / Aadhar number from their web portal, and activating the SIM of the customer in a limited Turn Around Time (TAT), outward from spoke, transporting forms to the centralized HUB, inward at HUB, Bar Coding, Gumming Photograph, De-stapling, Scanning, Re-stapling, Image Splitting, File Naming, Batch preparing up to final warehousing. The Company provides services to execute various types of KYC like Digital KYC, Physical KYC, Biometric KYC etc. It provides complete, reliable and secure solutions that help businesses boost engagement, collaboration and operational effectiveness for customer success. It provides both Inbound and Outbound Contact services (both voice and non-voice) for verification, customer services, sales, retention, up-selling etc.
Quadpro is an ISO 9001: 2015 and 27001:2013 certified company. The ISO 9001:2015 and 27001:2013 provides a framework for information security which is recognized globally. The certifications warrant Company's ability to protect client and employee information and manage risks to information security effectively. The Information Security Management System (ISMS) has achieved compliance with the General Data Protection Regulation driven by the European Union, this gives advantage while approaching potential European clients. The Company has a pan-India presence through its network of branches in India's Metropolitan Cities like Mumbai, New Delhi, Chennai, Kolkata, Hyderabad, and finally Head Office in Bangalore. Furthermore, having processing centres in multiple cities helps the Company to provide flexible services to clients who require multi-state operations.
At present, the Company operates and is having installation in units like computers & peripherals, office equipment, electrical fittings, server and furniture & fixtures etc. The Company has 'Live ' contact with each and every customer and gets feedback from them. This helps the Company to improve the efficiency of product and management on continues basis. It forms basis of further expansion for Company to monitor a potential services/ market closely on daily basis.
The Company has been providing Database Management by maintaining 'Master Data' of the clients, which are updating incrementally on a daily basis. Retrieval of such master data by the client, updating of such data are the important aspects and deliverables by the Company to clients. MS SQL database application has been installed for data management as well. The Company provides payroll management solutions to their clients to automate the payroll process. These systems can be integrated with leave and attendance tracking system and employee self service portal and are used to keep track of employee's working hours, calculate salaries, calculate taxes and deductions, print pay slip, etc. The Company serviced MNCs and large corporate from diverse industries like BFSI, telecom, retail and IT etc. The Company is associated with clients like ICICI Bank, Citibank, Bank of India, Standard Chartered Bank, RBS, Airtel, Vodafone, etc.
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