TCS and UK Supermarket Chain Morrisons Partner to Transform the Customer Experience

Tata Consultancy Services (TCS) has extended its long-standing partnership with Morrisons, one of the UK’s largest supermarket chains. The new multi-year engagement will support Morrisons in modernising its digital ecosystem and strengthening its retail and e-commerce operations.

Key Development

Under the expanded partnership, TCS will provide end-to-end engineering and transformation services across Morrisons’ core business functions, including loyalty, marketing, retail and online platforms. The initiative aims to simplify technology architecture, improve operational efficiency, and reduce system disruptions.

TCS will also establish an automation factory and a Business Intelligence Command Centre to enable predictive monitoring and faster decision-making within Morrisons’ digital operations.

Statements / Insights

Morrisons recognised TCS’s experience in the retail sector and its alignment with the company’s business goals, noting that the partnership will help improve customer engagement and accelerate the launch of new digital capabilities.

TCS said the collaboration will consolidate systems, introduce AI-led automation, and support continuous transformation across multiple business processes.

Read More: TCS to Retrain 100,000 Employees Yearly as AI Reshapes Tech!

TCS Share Performance 

As of November 4, 2025, at 3:30 PM, TCS share price closed at ₹2,987.70 per share, reflecting a decline of 0.96% from the previous day's closing price.

Conclusion

With this extended mandate, TCS deepens its role in Morrisons’ digital transformation journey and further strengthens its position in the UK retail technology market.

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