Escalation Matrix
| Contact Person | Sanjeev Kumar |
| Address | 601, 6th Floor, Ackruti Star, Central Road, MIDC, Andheri East, Mumbai - 400093 |
| Contact No. | 18001020 |
| Email ID | [email protected] |
| Operational/ Working Hours | Equity/Currency/MF 8:30 am to 5:30 pm** (Monday to Saturday) |
| Contact Person | Anup Sarma |
| Address | 601, 6th Floor, Ackruti Star, Central Road, MIDC, Andheri East, Mumbai - 400093 |
| Contact No. | 18001020 |
| Email ID | [email protected] |
| Operational/ Working Hours | Equity/Currency/MF 8:30 am to 5:30 pm** (Monday to Saturday) |
| Contact Person | Hiren Thakkar |
| Address | 601, 6th Floor, Ackruti Star, Central Road, MIDC, Andheri East, Mumbai - 400093 |
| Contact No. | 18001020 |
| Email ID | [email protected] |
| Operational/ Working Hours | Equity/Currency/MF 8:30 am to 5:30 pm** (Monday to Saturday) |
| Contact Person | Dinesh Thakkar |
| Address | 601, 6th Floor, Ackruti Star, Central Road, MIDC, Andheri East, Mumbai - 400093 |
| Contact No. | 18001020 |
| Email ID | [email protected] |
| Operational/ Working Hours | Equity/Currency/MF 8:30 am to 5:30 pm** (Monday to Saturday) |
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or respective Exchanges at MSEI: https://www.msei.in/Investors/Introduction, BSE https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx, NSE: https://investorhelpline.
After you've exhausted all the options available for resolving your grievance, if you're still not satisfied with the outcome, you can initiate the dispute resolution process through the ODR Portal https://smartodr.in
Please quote complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.
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